Frequent Asked Questions
How can we help you?
Orders & Shipping
When will my order be shipped?
Orders are usually dispatched within 2 to 3 working days. You’ll receive a confirmation email once your order is on its way.
Do you ship internationally?
Yes, we deliver worldwide. Shipping times and costs will vary depending on your location. Please note that any import duties or taxes charged in the destination country are the responsibility of the customer.
How can I track my order?
Once your order has been shipped, you’ll receive tracking information by email so you can follow its journey.
Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, contact us as soon as possible and we’ll do our best to help.
Products & Sizing
How do your polos fit?
Our polos are cut for a casual European slim fit that sits close to the body for a refined look. Check our size chart to find your size.
What fabric do you use?
All our polos are made from 100% cotton piqué, crafted for comfort and made to last.
Where are your products made?
We partner with high end tailors worldwide for the finest craftsmanship delivered to you, our customers.
Payments & Discounts
What payment methods do you accept?
We accept all major popular payment methods.
Can I use more than one discount code?
Only one code can be applied per order.
How do I use my discount code?
Enter your code at checkout and the discount will be applied automatically.
Contact & Support
How can I contact you?
You can reach us through the contact form page.
What are your customer service hours?
Our team is available Monday to Friday, from 9am to 5pm (GMT).